Given the large customer base of our solutions over the last couple of decades and continuous upgrades, our solutions have matured in terms of the the breadth of business line offerings as well the depth of its rich features. The solution reflects the combination of domain expertise and technology skill sets that have been acquired by servicing fund / investment management companies over the last 15+ years. The solution supports the full range of financial investment products from basic asset classes like fixed income, equity and mutual funds to exotic alternative investments like real estate and private equity.
At Credence Analytics, having acquired vast implementation experience, we take complete ownership of the entire implementation project life cycle. The teams responsible for implementing the solutions come with a rich experience of implementing such solutions in multiple geographies. The business analyst team is armed with deep domain understanding of financial markets and bring in a lot of value to the implementation by suggesting industry standard best practices. The implementation teams are also completely conversant with investment management operations and their interface mechanisms and will use their experience and knowledge to ensure that operational efficiencies are improved and risks mitigated. At the back end these teams are well supported by product architects who ensures adoption of best technical solutions for solving business problems.
With maturity gained by installations at 37+ sites and our continuous effort towards feature upgrades, our solutions are ready to go live in an aggressive and cost effective time frame. Since implementation of the solutions are executed by in-house staff and not outsourced, they are able to bridge the gap between the product and business process of the customer faster and guarantee a quick and successful implementation.
Our solution employs an open architecture that is designed to make upgrading or modifying modules and components easy. It enables the users to customize and extend a system's capabilities to suit individual requirements. Interfacing and linking with various external entities and websites becomes imperative for seamless usage and navigation. The solution enables API based interfacing with various dealing platforms for transaction details, data providers for market data extraction as well as linking to client portal modules and websites.
Being a product based company, our solutions have a regular road map release cycle. Based on changes to market practices, industry standards and customer feedback, the priorities for features in future road maps are decided and released to clients on a periodic basis. With more than 37+ live sites across customers, Credence Analytics has been investing heavily in the development of its product suite to meet local market requirements of the geographies we operate in. In case new investment products are introduced in the market or changes are made to regulations, our clients need not look out for multiple products to avail of new functionalities.
We are proud to be associated with some of the largest Treasuries in the Banking,Wealth and Fund management space with more than 125 live sites across the globe. Some of our noteworthy clients are Banco De Oro (Largest bank in Philippines) and First Securities Discount House (Large securities trader in Nigeria), Bank of Commerce (One of the largest bank in Philippines), FMIC (Largest trust and Security business In Philippines), FAMI (Largest asset management group), Reliance Group (For their Mutual fund and insurance business managing portfolio USD 20 billion).
We provide after sales support to all our customers via our AMC team help desk. We have a dedicated in house staff for after sales support. They work in flexi hour schedules in order to cover working time zones of the APAC and MEA regions in which our clientele operate. For urgent issues and better support to international clients, VPN connectivity facility is made available to the AMC team at the main development centre in Mumbai.